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Flip Flop Studios

Health & wellness clinics

More new clients. A fuller schedule.

We set up the tools that help new clients find your clinic, make booking easy, and bring existing clients back for their next visit.

See plans for health & wellness clinics →

Health and wellness clinic reception desk

New clients are hard to find, and the ones you have drift away.

Most people pick a clinic by searching nearby and reading reviews, so if you're not showing up and collecting them, new clients never find you. Then a client finishes a visit and no one remembers to ask them to rebook, so the next appointment slips and they end up somewhere else. The front desk is too busy to chase every follow-up by hand.

More ways in, easy booking, and clients who come back

We set up your Google profile, a new-client page and ads so more people find your clinic and reach out. Appointment requests land on your calendar with confirmations and reminders, so the schedule fills and the no-shows drop. Then rebooking reminders and friendly check-ins bring clients back for their next visit. You don't learn new software. We build it, connect it and look after it.

Bring in new clients

Most people choose a clinic by searching nearby and reading reviews.

What we set up

  • Your Google Business Profile and a steady flow of reviews
  • A new-client page with an easy appointment request form
  • A website chat that answers common questions any time
  • Facebook and Instagram ads for new-client offers (Autopilot plan, ad spend extra)

Keep the schedule full

An empty slot is a slot that doesn't pay. When clients can request an appointment any time of day, and get a confirmation and a reminder, the schedule fills and the no-shows drop. A quick text to your list fills last-minute openings before they go to waste.

What we set up

  • Online appointment requests, any time of day
  • Confirmations and reminders to cut no-shows
  • A quick text to your list when a last-minute opening comes up
  • All calls, texts and messages in one inbox

Bring clients back

Your existing clients are the easiest visits to fill. They already trust you, and they'd come back for their next appointment if they remembered to. We keep you in front of them without your front desk having to remember to.

What we set up

  • Rebooking reminders when it's time for their next visit
  • Friendly check-ins to clients you haven't seen in a while
  • Review requests after visits
  • Seasonal updates and offers

How it works

How it works from a new client to a regular one

Here's what happens from a new client finding you to a booked appointment, a review after the visit, and a client who comes back next time, without your front desk chasing each step by hand.

  1. 1

    More people find you

    Your Google profile, new-client page and ads bring new enquiries in.

  2. 2

    They request an appointment online

    Clients pick a time that suits them, any time of day, and it lands on your calendar with a confirmation.

  3. 3

    They get a reminder the day before

    An automatic reminder goes out so they show up and the slot doesn't go empty.

  4. 4

    After the visit, they get a review request

    A friendly review request goes out automatically, and every review lands in one place to reply to.

  5. 5

    They come back and refer others

    Rebooking reminders and check-ins keep you top of mind, so clients return for their next visit and send friends your way.

Which plan fits a clinic?

Essentials

$199/mo

Get found on Google, collect more reviews and catch every call.

Growth

$499/mo

Most popular for clinics

Adds online appointment requests, reminders and rebooking messages.

Autopilot

$899/mo

Adds ads, an AI website chat and an AI receptionist for after-hours calls.

Made for health and wellness clinics

If your front desk is stretched between the phone and the clients in the room, this is built for you.

  • Chiropractic clinics
  • Physiotherapy & rehab
  • Naturopathic clinics
  • Acupuncture & TCM
  • Massage therapy clinics
  • Mental health & counselling
  • Wellness & IV clinics
  • Audiology & hearing clinics
  • Optometry clinics
  • Podiatry clinics
  • Skin & aesthetic clinics
  • Nutrition & dietetics
  • Wellness spas & studios
  • Mobile & visiting practitioners
  • Community health clinics

Goes well with

Services that fit this setup

Common questions

Before you book

Run a different kind of business? See all industries

Let's get your marketing running itself.

In a free 15-minute call, we'll find where leads are slipping through the cracks and show you exactly what we'd set up. No tech talk, and you'll leave with ideas either way.